UK Office Direct is one of the most well known online vendors of office supplies in the United Kingdom. The online store has an impressive inventory: 20,000 products and a wide range of brands, including more than 5,000 leading brands. This means that you have a world of options as well as choose the best products within your budget and get value for your money.
This online office supplies store, established in 2002, has provided for the office products needs of more than 200,000 small and mid sized companies as well as personal customers, educational and government establishments. The online store has more than 100,000 registered users and offers nationwide, next work day delivery using national couriers.
And these are some of the factors behind the store’s success: great delivery service, great prices and impressive customer service.
These are, in fact, some of the things that you should look for when choosing an office supplies retailer – regardless if the store is online or brick and mortar. The store, particularly if it is online, should have fast delivery service. Always find out how quick the store’s delivery service is and if the store offers free delivery for purchasing a specific amount or number items. UK Office Direct, for example, offers free delivery on the next day for all purchases over £40. In fact, this store’s delivery service is, over all, quite impressive: it delivers 97% of their products next day to mainland United Kingdom.
How do you find out if the store has great customer service? Aside from fast delivery, here are some of the other indications:
1. If it’s a brick and mortar store, it should have reliable and accommodating sales representatives that can assist you and provide you the information that you need to make an informed buying decision.
2. If the store is online, its web site should have all the product information you need. You should also be able to easily compare products, brands, and prices. The website should be easy to navigate and user friendly. Some online stores also offer assistance from their sales support desk. This is a team that will handle all the questions you may have about the store’s product offerings so you can find exactly the office product that you need.
3. Does the store have a great return policy? It should have. Some the leading office supply retailers offer free returns as long as they’re within 14 days purchase.
Shopping online should be a breeze and some of the best online office supply vendors have a great system in place to make it easier for customers to order online. There should be a distribution facility that’s computer controlled to make sure that they always have the stocks available. The store should also have the most the accurate information on the availability of the items and should be able to provide accurate order picking. This way, you can just sit back and relax because your order has been processed efficiently and the products you bought will be delivered promptly.
Having a wide range of items – including environment-friendly and ethical products – is always a plus. And it should be easy to check out these items online. Some of the leading online stores have a great web site that’s designed to make it as easy as possible to look at the products, choose, and purchase online. Most arrange their products by categories such as office supplies, paper products, ink cartridges and toners, office furniture, office machines, facilities, and computing.
The online store should always be able to offer you low prices. UK Office Direct, for example, has a low price guarantee and uses the latest technology to make sure that customers always get the best prices.
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